These Terms and Conditions, along with our Privacy Policy and other applicable policies (collectively, the “Terms”), constitute a legally binding agreement between SUMIZZ COFFEE (“Company”, “we”, “us”, or “our”) and you (“user”, “you”, or “your”).

By accessing or using our website, products, or services (collectively, the “Services”), you confirm that you have read, understood, and agreed to be bound by these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

1. General Use

1.1 Your use of this website and Services is subject to these Terms.

1.2 Product images, descriptions, and specifications on the website are for informational purposes only. Actual product packaging and materials may contain additional or different information. Customers are advised to always read product labels, instructions, and warnings before use or consumption.

1.3 You agree to provide accurate, complete, and up-to-date information during registration or purchase. You are solely responsible for maintaining the confidentiality of your account and for all activities conducted under it.

2. Disclaimer & Limitation of Liability

2.1 We do not provide any warranty or guarantee regarding the accuracy, completeness, reliability, or suitability of the information and materials available on the website for any specific purpose.

2.2 The website and Services are provided on an “as is” and “as available” basis without any warranties, express or implied.

2.3 Your use of the website and Services is entirely at your own risk. You are responsible for ensuring that the products or Services meet your requirements.

2.4 To the fullest extent permitted by law, SUMIZZ COFFEE shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of profits, data, business, or goodwill.

3. Intellectual Property Rights

3.1 All content on this website, including text, images, logos, branding, design, and software, is the exclusive property of SUMIZZ COFFEE.

3.2 Unauthorized use, reproduction, or distribution of any content may result in legal action under applicable laws.

4. Payment, Pricing & Refunds

4.1 You agree to pay all applicable charges for products or Services purchased through the website.

4.2 Pricing is subject to change without prior notice. However, confirmed orders will not be affected.

4.3 Refunds, cancellations, and replacements shall be governed strictly by our Cancellation, Refund, Return & Replacement Policy.

4.4 Any refund claims must be raised within the specified timelines. Failure to do so will result in ineligibility.

Prohibited Use

You agree not to use the website or Services for:

• Any unlawful, fraudulent, or illegal activities
• Violating any applicable laws or regulations
• Attempting to harm, disrupt, or misuse the website or its infrastructure
• Unauthorized access to data, systems, or accounts

We reserve the right to suspend or terminate access in case of any such violations.

6. Third-Party Links

6.1 Our website may contain links to third-party websites or services.

6.2 We do not control or take responsibility for the content, policies, or practices of such third-party platforms. Accessing them is at your own risk.

7. Orders & Contractual Relationship

7.1 By placing an order, you agree that it constitutes a legally binding contract between you and SUMIZZ COFFEE.

7.2 We reserve the right to accept or reject any order at our sole discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

8. Chargeback & Payment Disputes

8.1 You agree to contact us for resolution before initiating any chargeback or payment dispute.

8.2 Initiating a chargeback without valid reason or without prior communication may be treated as a breach of these Terms.

8.3 We reserve the right to provide transaction records, delivery proof, and communication logs to financial institutions to dispute such claims.

8.4 Fraudulent or abusive chargebacks may lead to account suspension, blacklisting, and legal action.

9. Indemnification

You agree to indemnify and hold harmless SUMIZZ COFFEE, its owners, employees, and partners from any claims, damages, losses, or liabilities arising out of:

• Your misuse of the website or Services
• Violation of these Terms
• Breach of applicable laws

10. Force Majeure

We shall not be held liable for any delay or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, logistics disruptions, or unforeseen operational issues.

11. Governing Law & Jurisdiction

11.1 These Terms shall be governed by the laws of India.

11.2 Any disputes arising out of or relating to these Terms shall fall under the exclusive jurisdiction of the courts located in Bangalore, Karnataka.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect.

13. Contact Information

For any questions, concerns, or communications regarding these Terms, please contact us:

• Email: contact@sumizz.com
• WhatsApp: +91 74051 58083