Privacy Policy
This Privacy Policy (“Policy”) explains how SUMIZZ COFFEE (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website, products, or services.
By accessing our website or using our services, you agree to the terms of this Policy and consent to the collection and use of your information as described below.
We may update this Policy from time to time. Users are advised to review this page periodically.
1. Information We Collect
We may collect the following information:
- Name
- Contact details (address, phone number, email)
- Order and transaction details
- Preferences or interests (if voluntarily shared)
Note:
We do not store any credit/debit card or sensitive payment information. All payments are processed securely through authorized payment gateways.
2. How We Use Your Information
Your information is used for the following purposes:
- Processing and fulfilling orders
- Communicating order updates and support responses
- Maintaining internal records
- Improving our products and services
- Sending relevant updates or offers (only where permitted)
3. Sharing of Information
We may share your information only when necessary with:
- Logistics and delivery partners for order fulfillment
- Payment gateway providers for secure transaction processing
- Service providers or consultants for operational support
- Government or regulatory authorities, if required by law
We do not sell or rent your personal information to third parties.
4. Cookies
We may use cookies to improve user experience and analyze website usage.
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. Your Rights
You have the right to:
- Request access to the personal data you have provided
- Request correction or update of your information
- Withdraw consent by contacting us
Please note that withdrawing consent may affect our ability to provide certain services.
6. Data Retention
We retain your information only for as long as necessary:
- To fulfill orders and provide services
- To comply with legal, tax, or regulatory requirements
7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.